Info

PT Sun Microsystems Indonesia, an IT company with a single goal in mind to create an unrivaled capability to meet and satisfy the needs of the private and public sectors in Indonesia currently looking candidates to fill in the position of :

SYSTEM SUPPORT ENGINEER (SSE), Surabaya

Responsibilities :

• Provides on-site and phone support to customers.
• Determine when to escalate problems to next level of technical team.
• Assists in field service if needed.
• Participates in installation process using EIS methodology.
• Define action plans to fix customer problem.
• Provides support to partners on service calls and be responsible for monitoring partner engineers.
• Delivers technical transfer of information (TOI) to the field delivery support team and partners.
• Contributes to the quality goals.

Requirements :

• Education : Tertiary education (Bachelor’s Degree preferred) in Computer Science or Electro- Telecommunication.
• Experience : 2 – 4 years in UNIX and/or networking; or an equivalent combination of education and related experience.
• Able to manage escalation situations and customer experience
• Possesses excellent oral and written communications skills, strong organizational skills and strong stress management skills.
• Reside in Surabaya

Please send your CV with your recent photograph to :
recruitment@sun.co.id

And put the code “SSE-SUB” in your email tittle

search term : lowongan kerja terbaru, lowongan surabaya, IT, Teknik Komputer, Telekomunikasi